Enterprise Quality IT Services for SMBS
Root Level Solutions specializes in managed IT Services, managed cybersecurity, cloud solutions, and strategic IT Consulting. We are passionate about delivering world class support and security to small and medium businesses.
MANAGED IT SERVICES
SAN ANTONIO & REMOTE
RLS has curated a team from across the IT-sphere to support you and your business. Our team educates itself constantly, learning the ins and outs of everything technology to ensure they’re offering the best possible solutions for our clients.
Our managed IT services provide unlimited support for a reliable flat rate. Our clients know they can count on RLS to bring our best no matter how big or small the problem might be.
Our Proactive approach to technology finds tech issues before they happen, saving your business time and money when it matters the most. When working with RLS, we work for you and understand that security and tech planning are essential to keep a business up and running. You can rely on RLS for all your IT needs.
MANAGED CYBERSECURITY
SAN ANTONIO & REMOTE
Cybersecurity has never been more critical. Daily, you hear stories on the news about this being hacked or a data breach at a company you’d expect better from. RLS wants to prevent these things from happening to you.
We follow recommendations from the best: the National Institute of Standards and Technology (NIST) and the Center for Internet Security (CIS). So, whether you need to meet specific compliance standards, like HIPAA, HITRUST, or CMMC, or need the peace of mind you’re doing everything you can to protect your IT systems, RLS has you covered. We offer SOC and NOC as a service.
CLOUD SOLUTIONS
Achieve Your Goals
If you have one person in your office trying to manage the cloud and do the rest of their job, chances are they aren’t doing it the way your business needs it done. RLS offers cloud solutions to supercharge your team’s mobility and eliminate the hassles and risks of the “one-man” solution.
We offer custom cloud solutions from Microsoft 365, Microsoft Azure, AWS, and Google Cloud. In addition, we can help migrate your service infrastructure from point A to point B or set up cloud services for your business. RLS can do it all when it comes to the cloud.
IT CONSULTING
Expert Guidance
RLS specialty is in the nitty-gritty details companies don’t know they should be paying attention with their technology setup. We offer IT consulting that helps upgrade your business to where it should be. We can assess security situations, audit technology stacks, or help upgrade your hardware or software.
RLS brings over 25 years of experience and is equipped to provide you with the best possible IT setup by understanding your company’s needs and recommending how to leverage technology successfully. You will never worry about IT projects again when working with us.
WE DO IT RIGHT
Helping you get to the "Roof" of the problem
Cloud integration and Migration
Cloud services have allowed businesses to increase reliability and scalability while reducing the costs associated with hardware replacements. Innovative IT services will offer customized cloud infrastructure to meet your business needs.
Strategic Consulting and CIO Services
Doing IT right is more than just fixing computers and preventing issues. Organizations need technology planning, long-term budgeting, and strategic consulting in order to remain flexible as they grow and meet new challenges in the years to come.
Robust Network Security and Data Protection
We approached this project carefully, as it was our very first undertaking of this scale. We studied our client’s business to create a focused and effective solution - and then watched it grow. We loved working with this client, and look forward to collaborating together on many more successful projects in the future.
User Education and Training
Technology is only as good as the people using it, so comprehensive IT support focuses on educating people about the changing IT landscape. This includes keeping you up-to-date on security issues and helping you leverage technology to improve productivity. We have a fun gamified version of a Security Awareness Program that your employees would love.
Dedicated Help Desk and On-Site Support
In a fast-paced environment where a single computer issue can destroy productivity, a help desk with instant support and a robust emergency response plan will help keep your business running smoothly. Call in with an issue and get help right when you need it.
24/7 Proactive Support
Proactive IT means working around the clock to identify and prevent issues before they become major problems. This means monitoring devices, servers, and workstations while you sleep, ensuring that your systems stay up and running when you need them.
